Charges and Fees
Welcome! We're excited to have you here! To make things simple and clear, we've put together a list of potential fees you might encounter as a current or future resident. Our goal is to help you plan your budget with ease, enhancing your rental home experience. If you have any questions, our friendly Customer Experience Specialists are here to help! Feel free to stop by, give us a call, or send a message, we’re excited to assist you!
Community Fee Guide
This guide outlines potential fees residents may encounter. Amounts, frequency, and applicability may vary depending on lease terms and services selected.
Move-In Basics
Amount
Applied
Frequency/Due At
Administrative Fee
Amount to facilitate move-in process for a resident.
Amount to facilitate move-in process for a resident.
Varies
Per Unit
One-Time | At Application Required
Application Fee
Amount to process application, initiate screening, and take a rental home off the market.
Amount to process application, initiate screening, and take a rental home off the market.
$75.00
Per Applicant
One-Time | At Application Required
Guarantor Application Fee
Amount to process a co-signer application, initiate screening, and take a rental home off the market.
Amount to process a co-signer application, initiate screening, and take a rental home off the market.
$150.00
Per Applicant
One-Time | At Application Required
Security Deposit (Refundable)
Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.
Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.
Varies
Per Unit
One-Time | At Move-in Required
Administrative Fee (Apartment change request after 72 hours)
Amount to facilitate the choice of a different apartment from the original one chosen for a resident.
Amount to facilitate the choice of a different apartment from the original one chosen for a resident.
$125.00
Per Unit
One-Time | At Application Required
Move-In Basics
Administrative Fee
Amount to facilitate move-in process for a resident. [cite: 347]
Amount to facilitate move-in process for a resident. [cite: 347]
Amount: Varies [cite: 346]
Applied: Per Unit [cite: 346]
Frequency/Due At: One-Time | At Application Required [cite: 346]
Application Fee
Amount to process application, initiate screening, and take a rental home off the market. [cite: 349]
Amount to process application, initiate screening, and take a rental home off the market. [cite: 349]
Amount: $75.00 [cite: 348]
Applied: Per Applicant [cite: 348]
Frequency/Due At: One-Time | At Application Required [cite: 348]
Guarantor Application Fee
Amount to process a co-signer application, initiate screening, and take a rental home off the market. [cite: 351]
Amount to process a co-signer application, initiate screening, and take a rental home off the market. [cite: 351]
Amount: $150.00 [cite: 350]
Applied: Per Applicant [cite: 350]
Frequency/Due At: One-Time | At Application Required [cite: 350]
Security Deposit (Refundable)
Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms. [cite: 353, 354]
Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms. [cite: 353, 354]
Amount: Varies [cite: 352]
Applied: Per Unit [cite: 352]
Frequency/Due At: One-Time | At Move-in Required [cite: 352]
Administrative Fee (Apartment change request after 72 hours)
Amount to facilitate the choice of a different apartment from the original one chosen for a resident. [cite: 356]
Amount to facilitate the choice of a different apartment from the original one chosen for a resident. [cite: 356]
Amount: $125.00 [cite: 355]
Applied: Per Unit [cite: 355]
Frequency/Due At: One-Time | At Application Required [cite: 355]
Essentials
Amount
Applied
Frequency/Due At
Renters Liability Insurance
Amount to participate in the property Renters Liability Program.
Amount to participate in the property Renters Liability Program.
Varies
Per Leaseholder
Monthly Required
Trash Services – Hauling
Amount for shared trash/waste services.
Amount for shared trash/waste services.
$35.00
Per Unit
Monthly Required
Utility (3rd Party) – New Account Fee
Amount to establish utility services.
Amount to establish utility services.
$3.50
Per Unit
One-Time | Move-in Required
Utility (3rd Party) – Admin Billing Fee
Amount to manage utility billing services.
Amount to manage utility billing services.
Varies
Per Unit
Monthly Required
Utility (3rd Party) – Final Bill Fee
Amount billed to calculate final utility statement.
Amount billed to calculate final utility statement.
$1.95
Per Unit
One-Time | Move-out Required
Utility – Electric (3rd Party)
Amount for provision and consumption of electric paid to a third party.
Amount for provision and consumption of electric paid to a third party.
Usage-Based
Per Unit
Monthly Required
Utility – Water/Sewer (3rd Party)
Amount for provision and consumption of water/sewer paid to a third party.
Amount for provision and consumption of water/sewer paid to a third party.
Usage-Based
Per Unit
Monthly Required
Parkade (3rd Party) – Parking Garage
Amount for garage parking space/services. May be subject to availability.
Amount for garage parking space/services. May be subject to availability.
—
Per Rentable Item
Monthly Required
Essentials
Renters Liability Insurance
Amount to participate in the property Renters Liability Program.
Amount to participate in the property Renters Liability Program.
Amount: Varies
Applied: Per Leaseholder
Frequency/Due At: Monthly Required
Trash Services – Hauling
Amount for shared trash/waste services.
Amount for shared trash/waste services.
Amount: $35.00
Applied: Per Unit
Frequency/Due At: Monthly Required
Utility (3rd Party) – New Account Fee
Amount to establish utility services.
Amount to establish utility services.
Amount: $3.50
Applied: Per Unit
Frequency/Due At: One-Time | Move-in Required
Utility (3rd Party) – Admin Billing Fee
Amount to manage utility billing services.
Amount to manage utility billing services.
Amount: Varies
Applied: Per Unit
Frequency/Due At: Monthly Required
Utility (3rd Party) – Final Bill Fee
Amount billed to calculate final utility statement.
Amount billed to calculate final utility statement.
Amount: $1.95
Applied: Per Unit
Frequency/Due At: One-Time | Move-out Required
Utility – Electric (3rd Party)
Amount for provision and consumption of electric paid to a third party.
Amount for provision and consumption of electric paid to a third party.
Amount: Usage-Based
Applied: Per Unit
Frequency/Due At: Monthly Required
Utility – Water/Sewer (3rd Party)
Amount for provision and consumption of water/sewer paid to a third party.
Amount for provision and consumption of water/sewer paid to a third party.
Amount: Usage-Based
Applied: Per Unit
Frequency/Due At: Monthly Required
Parkade (3rd Party) – Parking Garage
Amount for garage parking space/services. May be subject to availability.
Amount for garage parking space/services. May be subject to availability.
Amount: —
Applied: Per Rentable Item
Frequency/Due At: Monthly Required
Optional
Amount
Applied
Frequency/Due At
Parking Garage
Amount for garage parking space/services. May be subject to availability.
Amount for garage parking space/services. May be subject to availability.
Varies
Per Rentable Item
Monthly Optional
Garage Space Rental
Amount for garage parking space/services. May be subject to availability.
Amount for garage parking space/services. May be subject to availability.
Varies
Per Rentable Item
Monthly Optional
Storage Space Rental
Amount for usage of optional storage space. May be subject to availability.
Amount for usage of optional storage space. May be subject to availability.
Varies
Per Rentable Item
Monthly Optional
Pet Fee
Amount to facilitate authorized pet.
Amount to facilitate authorized pet.
$300 – $500 (based on weight), second and third pet $250 each
Per Pet
One-Time | Move-in | Situational Optional
Pet Screening | Registration (3rd Party)
Third-party amount for authorized pet registration and screening services.
Third-party amount for authorized pet registration and screening services.
Varies
Per Unit
Annual | Move-in | Renewal | Situational Optional
Pet Rent
Monthly amount for authorized pet.
Monthly amount for authorized pet.
$25-$75
Per Pet
Monthly Optional
Pet DNA
Amount for authorized pet DNA registration.
Amount for authorized pet DNA registration.
$85
Per Dog
One-Time Optional
Pet Deposit (Refundable)
Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per lease terms.
Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per lease terms.
Varies
Per Unit
One-Time | At Move-in Optional
Renters Liability / Content Program (3rd Party)
Amount to participate in the property Renters Liability Program.
Amount to participate in the property Renters Liability Program.
Varies
Per Unit
Monthly Optional
Short Term Rental Fee
Amount for rental home occupancy for a shorter lease term. May be subject to availability.
Amount for rental home occupancy for a shorter lease term. May be subject to availability.
$100-$500 based on lease term
Per Unit
Monthly Optional
Corporate Fee
Amount for rental home utilities for a shorter lease term. May be subject to availability.
Amount for rental home utilities for a shorter lease term. May be subject to availability.
Varies
Per Unit
Monthly Optional
Payment Services – (3rd Party)
Amount for using a third party, electronic payment processing service (i.e., credit card, ACH, etc.).
Amount for using a third party, electronic payment processing service (i.e., credit card, ACH, etc.).
$14.99 plus 1% billing fee
Per Unit
Monthly Optional
Flex Rent Payment Services (3rd Party)
Third-party amount for flexible payment options.
Third-party amount for flexible payment options.
$14.99 plus 1% billing fee
Per Unit
Monthly Optional
Optional
Parking Garage
Amount for garage parking space/services. May be subject to availability.
Amount for garage parking space/services. May be subject to availability.
Amount: Varies
Applied: Per Rentable Item
Frequency/Due At: Monthly Optional
Garage Space Rental
Amount for garage parking space/services. May be subject to availability.
Amount for garage parking space/services. May be subject to availability.
Amount: Varies
Applied: Per Rentable Item
Frequency/Due At: Monthly Optional
Storage Space Rental
Amount for usage of optional storage space. May be subject to availability.
Amount for usage of optional storage space. May be subject to availability.
Amount: Varies
Applied: Per Rentable Item
Frequency/Due At: Monthly Optional
Pet Fee
Amount to facilitate authorized pet.
Amount to facilitate authorized pet.
Amount: $300 – $500 (based on weight), second and third pet $250 each
Applied: Per Pet
Frequency/Due At: One-Time | Move-in | Situational Optional
Pet Screening | Registration (3rd Party)
Third-party amount for authorized pet registration and screening services.
Third-party amount for authorized pet registration and screening services.
Amount: Varies
Applied: Per Unit
Frequency/Due At: Annual | Move-in | Renewal | Situational Optional
Pet Rent
Monthly amount for authorized pet.
Monthly amount for authorized pet.
Amount: $25-$75
Applied: Per Pet
Frequency/Due At: Monthly Optional
Pet DNA
Amount for authorized pet DNA registration.
Amount for authorized pet DNA registration.
Amount: $85
Applied: Per Dog
Frequency/Due At: One-Time Optional
Pet Deposit (Refundable)
Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per lease terms.
Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per lease terms.
Amount: Varies
Applied: Per Unit
Frequency/Due At: One-Time | At Move-in Optional
Renters Liability / Content Program (3rd Party)
Amount to participate in the property Renters Liability Program.
Amount to participate in the property Renters Liability Program.
Amount: Varies
Applied: Per Unit
Frequency/Due At: Monthly Optional
Short Term Rental Fee
Amount for rental home occupancy for a shorter lease term. May be subject to availability.
Amount for rental home occupancy for a shorter lease term. May be subject to availability.
Amount: $100-$500 based on lease term
Applied: Per Unit
Frequency/Due At: Monthly Optional
Corporate Fee
Amount for rental home utilities for a shorter lease term. May be subject to availability.
Amount for rental home utilities for a shorter lease term. May be subject to availability.
Amount: Varies
Applied: Per Unit
Frequency/Due At: Monthly Optional
Payment Services – (3rd Party)
Amount for using a third party, electronic payment processing service (i.e., credit card, ACH, etc.).
Amount for using a third party, electronic payment processing service (i.e., credit card, ACH, etc.).
Amount: $14.99 plus 1% billing fee
Applied: Per Unit
Frequency/Due At: Monthly Optional
Flex Rent Payment Services (3rd Party)
Third-party amount for flexible payment options.
Third-party amount for flexible payment options.
Amount: $14.99 plus 1% billing fee
Applied: Per Unit
Frequency/Due At: Monthly Optional
Situational
Amount
Applied
Frequency/Due At
Access Device Card Additional or Replacement
Amount to obtain an access device for community device cards.
Amount to obtain an access device for community device cards.
$75.00
Per Card
Per Occurrence Situational
Access Device Remote Control Additional or Replacement
Amount to obtain an access device for community: remote controls.
Amount to obtain an access device for community: remote controls.
$100.00
Per Remote
Per Occurrence Situational
Garage Parking Stickers
Amount to obtain an access device for community: garage parking stickers.
Amount to obtain an access device for community: garage parking stickers.
$75.00
Per Sticker
Per Occurrence Situational
Key Replacement
Amount to obtain an access device for community: keys.
Amount to obtain an access device for community: keys.
$10.00
Per Key
Per Occurrence Situational
Amenity Band Replacement
Amount to obtain an access device for community: amenity bands.
Amount to obtain an access device for community: amenity bands.
$25.00
Per Band
Per Occurrence Situational
Roommate Administrative Fee
Amount to facilitate the choice of a different apartment from the original one chosen for a resident.
Amount to facilitate the choice of a different apartment from the original one chosen for a resident.
$200.00
Per Unit
Per Occurrence Situational
Early Lease Termination
Amount to terminate lease earlier than lease end date; excludes rent and other charges.
Amount to terminate lease earlier than lease end date; excludes rent and other charges.
200% of Rent or Responsible until the end of lease contract or until the unit is re-rented
Per Occurrence
Per Occurrence Situational
Liquidated Damages
Amount for not satisfying the application and|or lease terms.
Amount for not satisfying the application and|or lease terms.
100%
Per Occurrence
Per Occurrence Situational
Onsite/Offsite Community Transfer Fee
Amount due when transferring to another rental unit within the community or a sister community.
Amount due when transferring to another rental unit within the community or a sister community.
200% of Rent
Per Occurrence
Per Occurrence Situational
Late Fee
Amount for paying after rent due date; per terms of lease.
Amount for paying after rent due date; per terms of lease.
$175.00
Per Occurrence
Per Occurrence Situational
Utility – Vacant Recovery Fee (3rd Party)
Third-party late fee for unpaid utilities.
Third-party late fee for unpaid utilities.
$50.00
Per Occurrence
Per Occurrence Situational
Utility – Late Fee (3rd Party)
Third-party late fee for unpaid utilities.
Third-party late fee for unpaid utilities.
$15.00
Per Occurrence
Per Occurrence Situational
Check Processing Fee
Fee charged for providing a personal check or cashier’s check.
Fee charged for providing a personal check or cashier’s check.
$7.95
Per Occurrence
Per Occurrence Situational
Lease Violation
Amount for violation of community policies and|or per lease terms.
Amount for violation of community policies and|or per lease terms.
$25 – $450
Per Occurrence
Per Occurrence Situational
Poo Print Fine
Amount for violation of community policies and|or per lease terms.
Amount for violation of community policies and|or per lease terms.
$250.00-$450.00
Per Occurrence
Per Occurrence Situational
Trash Fine
Amount for violation of community policies and|or per lease terms.
Amount for violation of community policies and|or per lease terms.
$50.00
Per Occurrence
Per Occurrence Situational
Legal / Eviction Fees
Amount for legal expenses incurred for lease violations.
Amount for legal expenses incurred for lease violations.
Varies
Per Occurrence
Per Occurrence Situational
Month-to-Month Fee
Amount, in addition to base rent, for a month-to-month lease.
Amount, in addition to base rent, for a month-to-month lease.
$500.00
Per Occurrence
Monthly Situational
Returned Payment Fee (NSF)
Amount for returned payment.
Amount for returned payment.
$75.00
Per Occurrence
Per Occurrence Situational
Additional Security Deposit
Additional amount, based on screening results, intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.
Additional amount, based on screening results, intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.
Varies
Per Unit
One-Time | Move-in Situational
Master Policy Fee
Amount for not maintaining required Renter’s Liability Policy.
Amount for not maintaining required Renter’s Liability Policy.
$30.00
Per Occurrence
Per Occurrence Situational
Hassle Free
Optional cleaning fee upon move-out.
Optional cleaning fee upon move-out.
Varies or $450-$525
Per Unit
One-Time | Move-out Situational
Rapid Refund (3rd Party)
Optional security deposit refund fee upon move-out.
Optional security deposit refund fee upon move-out.
$3.95
Per Unit
One-Time | Move-out Situational
Situational
Access Device Card Additional or Replacement
Amount to obtain an access device for community device cards.
Amount to obtain an access device for community device cards.
Amount: $75.00
Applied: Per Card
Frequency/Due At: Per Occurrence Situational
Access Device Remote Control Additional or Replacement
Amount to obtain an access device for community: remote controls.
Amount to obtain an access device for community: remote controls.
Amount: $100.00
Applied: Per Remote
Frequency/Due At: Per Occurrence Situational
Garage Parking Stickers
Amount to obtain an access device for community: garage parking stickers.
Amount to obtain an access device for community: garage parking stickers.
Amount: $75.00
Applied: Per Sticker
Frequency/Due At: Per Occurrence Situational
Key Replacement
Amount to obtain an access device for community: keys.
Amount to obtain an access device for community: keys.
Amount: $10.00
Applied: Per Key
Frequency/Due At: Per Occurrence Situational
Amenity Band Replacement
Amount to obtain an access device for community: amenity bands.
Amount to obtain an access device for community: amenity bands.
Amount: $25.00
Applied: Per Band
Frequency/Due At: Per Occurrence Situational
Roommate Administrative Fee
Amount to facilitate the choice of a different apartment from the original one chosen for a resident.
Amount to facilitate the choice of a different apartment from the original one chosen for a resident.
Amount: $200.00
Applied: Per Unit
Frequency/Due At: Per Occurrence Situational
Early Lease Termination
Amount to terminate lease earlier than lease end date; excludes rent and other charges.
Amount to terminate lease earlier than lease end date; excludes rent and other charges.
Amount: 200% of Rent or Responsible until the end of lease contract or until the unit is re-rented
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Liquidated Damages
Amount for not satisfying the application and|or lease terms.
Amount for not satisfying the application and|or lease terms.
Amount: 100%
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Onsite/Offsite Community Transfer Fee
Amount due when transferring to another rental unit within the community or a sister community.
Amount due when transferring to another rental unit within the community or a sister community.
Amount: 200% of Rent
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Late Fee
Amount for paying after rent due date; per terms of lease.
Amount for paying after rent due date; per terms of lease.
Amount: $175.00
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Utility – Vacant Recovery Fee (3rd Party)
Third-party late fee for unpaid utilities.
Third-party late fee for unpaid utilities.
Amount: $50.00
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Utility – Late Fee (3rd Party)
Third-party late fee for unpaid utilities.
Third-party late fee for unpaid utilities.
Amount: $15.00
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Check Processing Fee
Fee charged for providing a personal check or cashier’s check.
Fee charged for providing a personal check or cashier’s check.
Amount: $7.95
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Lease Violation
Amount for violation of community policies and|or per lease terms.
Amount for violation of community policies and|or per lease terms.
Amount: $25 – $450
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Poo Print Fine
Amount for violation of community policies and|or per lease terms.
Amount for violation of community policies and|or per lease terms.
Amount: $250.00-$450.00
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Trash Fine
Amount for violation of community policies and|or per lease terms.
Amount for violation of community policies and|or per lease terms.
Amount: $50.00
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Legal / Eviction Fees
Amount for legal expenses incurred for lease violations.
Amount for legal expenses incurred for lease violations.
Amount: Varies
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Month-to-Month Fee
Amount, in addition to base rent, for a month-to-month lease.
Amount, in addition to base rent, for a month-to-month lease.
Amount: $500.00
Applied: Per Occurrence
Frequency/Due At: Monthly Situational
Returned Payment Fee (NSF)
Amount for returned payment.
Amount for returned payment.
Amount: $75.00
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Additional Security Deposit
Additional amount, based on screening results, intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.
Additional amount, based on screening results, intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.
Amount: Varies
Applied: Per Unit
Frequency/Due At: One-Time | Move-in Situational
Master Policy Fee
Amount for not maintaining required Renter’s Liability Policy.
Amount for not maintaining required Renter’s Liability Policy.
Amount: $30.00
Applied: Per Occurrence
Frequency/Due At: Per Occurrence Situational
Hassle Free
Optional cleaning fee upon move-out.
Optional cleaning fee upon move-out.
Amount: Varies or $450-$525
Applied: Per Unit
Frequency/Due At: One-Time | Move-out Situational
Rapid Refund (3rd Party)
Optional security deposit refund fee upon move-out.
Optional security deposit refund fee upon move-out.
Amount: $3.95
Applied: Per Unit
Frequency/Due At: One-Time | Move-out Situational
Important Notes
Fees may vary based on screening results, selections with third-party providers, or the number of occurrences. Some services may not apply to all residents.
All fees paid to property unless listed as third-party. Third-party vendors include Flex, Yardi Rapid Refund, Resident Sheild, Oates Energy, Parkade, PetScreening, The Guarantors, JEA, and Beaches Energy which may have additional fees applied.
Unless a fee is explicitly identified as refundable, all fees are non-refundable. Standard Security Deposit subject to change based on screening results; total security deposit(s) will not exceed any legal maximum. Resident may be responsible for maintaining insurance pursuant to the Lease. Resident is responsible for damages that exceed ordinary wear and tear. Some items may be taxed under applicable law. This form does not modify the lease.
Additional fees may apply in specific situations as detailed in the application and|or lease agreement, which can be requested prior to the application process. All fees are subject to the terms of the application and|or lease. Residents may be responsible for activating and maintaining utility services, including but not limited to electricity, water, gas, and internet, as specified in the lease agreement.
Amount for using a third party, electronic payment processing service (i.e., credit card, ACH, etc.).